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Contact & Grievances

Reach the Garba Together team for account, privacy, safety or payment concerns.

Effective 15 October 2026
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How to contact us

Email support@kismets.in with a clear subject such as “Privacy request,” “Safety report,” or “Payment issue.” Include your registered email and the relevant profile, message or transaction reference where available. Do not send passwords, card numbers or one-time codes.

What happens next

We review the request, may ask for details to verify the account or investigate, and respond through the contact information you provide. Urgent safety concerns are prioritized. For an immediate threat, contact local emergency services or venue security instead of waiting for an email reply.

Appeals and escalation

If you disagree with an account or report decision, reply to our response with the reason and any new evidence. For grievances, write to support@kismets.in with “Grievance” in the subject. Applicable law may provide further complaint or appeal routes.

Need help?

Write to support@kismets.in and include the page or issue you are asking about.

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